Today’s most trending app on play store and IOS is Google latest Android and IOS app on UPI based payment “Google Tez App“. On it arrival to make its big, Google offered many introductory offers and lot of exciting cashback and rewards to the users who referer and use Google Tez App transactions with a minimum of 51 rs. It’s going viral among youth to earn the rewards and cash back with no effort. Users are facing a lot of issues with Google Tez app regarding OTP verification, UPI listed banks and much more. Here, We Geek-Week Team present common issues faced by users and solutions to resolve them. If you are still facing the same issue, you can follow up the Google Tez Customer Care Toll-free number and contact number provided below.

Google Tez Customer Care Toll Free Number – Help & Support

Here, We are to help the users/customers who are currently facing with the Google Tez App. Users are facing issues with linking the bank account in the Tez app. Follow the below instructions to resolve common issues.

 Install TEZ App 

Google Tez Customer Care Number / Toll Free - Help & Support
Google Tez Customer Care Number / Toll Free – Help & Support

How to Contact Google Tez Customer Care?

You can request a chat or call back to your number from the Google Tez Customer Care. 

  1. Go to Settings from your Tez App
  2. Scroll down and check “Help & Feedback” section
  3. You will find “Contact US” button.
  4. You can see 2 options popping up saying “CHAT” or “PHONE”
  5. If you want to CHAT with the Tez Support team – Select CHAT and initiate a chat. Tez Support team with a chat with you regarding any of the issue.
  6. If you want to Call and talk with Tez Customer Care (Support team) you can select PHONE and provide your number to request a call back within few minutes.

Follow the steps and contact Google Tez Customer Care or Kindly Comment below regarding the issues you are facing.

Referral Reward Tips and Tricks (TEZ Offers):

  • Make sure the person you invited signed up through the referral link and did not go to play store/app store directly
    • Pro Tip: good to double check with the person you’ve invited and even better to explicitly tell them or guide them when they signup through your link
  • Make sure the person you invited signed up through YOUR referral link and not a link that someone else shared with them
    • Pro Tip: worth double checking with the person you’ve invited. Tez is very popular so people might get invitations from multiple different people!
  • Make sure the person you invited has an email and phone number that has not been registered to Tez before
    • Pro Tip: good to ask before sharing your referral link with them that they’ve never signed up for Tez before
  • Make sure the person you invited has made a successful first payment
    • Pro Tip: ask the person you invited to check if the payment was indeed successful
  • Make sure you haven’t already received 50 referral rewards as that’s the maximum allowed number
  • Make sure you’ve shared the correct and complete referral link in case you are copy and pasting it.

How to Create Account/Set Up Your Account on Google Tez?

Note: You’ll need a Google account, an active Indian (+91) phone number and an active Indian bank account to set up Tez

Following are the must be needed before you activate your Google Tez account:

  • 1. Need a Google Account
  • 2. An Active Indian (+91 code) Phone number
  • 3. An Active Indian Bank Account (Registered with UPI)

How to Add a bank account on Google Tez?

Check to make sure that your bank is on this UPI list. If it isn’t, your bank account won’t work with Tez.

  • 1. Your Bank Account must be under UPI list. If your bank account is not under UPI list, You can set up an active account under your Google Tez App.
  • 2. You check from this link – UPI banks list, whether your bank account is under UPI list.
  • 3. In the top-left, tap your photo > Bank account.
  • 4. Tap Add bank account.
  • 5. Choose your bank from the list. If you don’t see your bank, it doesn’t work with Tez yet.
  • If you are facing any issue contact Google Tez Customer Care.

Note: You might need to give Tez permission to send a verification SMS to your bank.

  1. Check that the mobile number you use for Tez is the same one that you have listed on your bank account. If not, you’ll need to change your phone number.
  2. Make sure that there weren’t any mistakes in your account or card number, PIN or OTP.
  3. Try to add the account again.

Verify OTP to your mobile number is mandatory. If you have issues receiving OTP from Google Tez App, Kindly comment below our support team will be responding within a short time and resolve your issue.

If you have an existing UPI PIN, you will be asked to enter it. If you don’t remember your PIN, you can click on Forgot PIN and follow the instructions. If you don’t have a UPI PIN, you will need to enter your debit card information. Because Maestro debit cards don’t have expiry dates, you’ll need to use 01/49 as the expiry date.

How to Change your Google PIN using Forgot Google PIN?

  1. Open Google Tez App.
  2. In the top-left, tap your photo > Security.
  3. Select Use Google PIN.
  4. Tap Forgot PIN.
  5. Follow the instructions.
  6. If you are face any issue contact Google Tez Customer Care.

You can also secure your Google Tez account using following methods

Note: If Google PIN is active, you’ll need to be connected to the Internet to open the app.

  1. Open Google Tez App.
  2. In the top-left, tap your photo > Security.
    • Select Use screen lock to use your existing pattern, PIN or password that you use to lock your phone
    • Select Use Google PIN to use Google PIN

How to Send Money through Google Tez App:

How to Send money to someone nearby through Google Tez App?

You can send money to someone near you who uses Google Tez App.

Note: Tez app uses audio pairing to help you connect with nearby users. You’ll need to let Tez use your microphone.

  1. Make sure that the person you want to send money to has Tez installed on their phone.
  2. Open Google Tez app on both phones.
  3. Slide the circle in the middle of the screen up towards ‘Pay’. Ask the other person to slide the circle down towards ‘Receive’.
  4. When it appears, tap their profile photo. If you don’t see their photo:
    1. Go to the home screen.
    2. Tap More More and then Scan QR code.
    3. Ask the person to pull up their QR code so that you can scan it.
      Note: To do this, you’ll need to let Tez use your camera.
  5. Enter the amount and description and select the form of payment.
  6. Tap Proceed to pay.
  7. Enter your UPI PIN.
  8. If you are facing any issue kindly contact Google Tez Customer Care.

When the money has been sent, you will get a notification.

Send money to someone anywhere in India

To pay one of your contacts, no matter where they are in India:

  1. Open Google Tez App.
  2. From the bottom of the screen, swipe up.
  3. Under ‘Payments’, tap a contact. If you don’t see the person that you want to send money to, tap New and search for them by name, phone number, account number or UPI ID.
  4. Tap Pay.
  5. Enter the amount and description and select the form of payment.
  6. Tap Proceed to pay.
  7. Enter your UPI PIN.

When the money has been sent, you’ll get a notification. You’ll also receive an SMS from your bank with the debited amount.

Note: If your transaction to your contact’s bank account fails, the bank might debit the money from your bank account and then refund it. In this case, you will receive two SMS’s, one for the debit and the second for the refund.

How to Check your Account Balance in Google Tez APP?View account balance

You can view your account balance simply by following below steps.

  1. Open Google Tez App.
  2. In the top-left, tap your photo and Click > Bank account.
  3. Click on the account & choose whose balance you want to check.
  4. Tap View Balance.
  5. Enter your UPI PIN.
  6. If you are facing any issue kindly contact Google Tez Customer Care.

Google Tez offers, Tez Rewards & Tez Lucky Draw Winners:

You can play games to get special offers, including cash rewards, when you use Tez App.

How to get those rewards?

Send and receive Referral Rewards:

You can earn up to 50 referral rewards by inviting new users to Tez. Once the referred user makes their first payment, both users will receive the reward.

Note: The person you invite may receive invites from multiple users. You will only receive the referral reward if the invitee clicks your unique link.

The reward may take up to five business days to reflect in your account.

  1. Open Tez App.
  2. Under “Payments”, tap New.
  3. Scroll to the bottom and tap Invite Friends to Tez.
  4. Select how you’d like to invite.
  5. Tap Send.
  1. Tap the Tez referral link.
  2. Download the Tez app.
    • Note: Make sure to download Tez through this link only.
  3. Set up your account.
  4. Make your first payment.
  5. Make sure your payment is successful.

How to Play Tez Scratch Cards:

When you send money to or receive money from another person using Tez, you can earn up to 10 rewards per week to receive cash prizes. To earn all 10 rewards, you’ll need to make transactions of Rs 50 or more with 10 different people who use Tez.

How To play:

  1. If you haven’t already done so, add your bank account to Tez.
  2. Use Tez to send money to or receive money from someone else. You’ll get a Tez Scratch Card in your Rewards section.
  3. Tap the reward > Play Now.
  4. Follow the on-screen instructions to find out if you won a cash prize.

If you win, the money will be deposited into your bank account within 48 hours.

If you are having any queris regarding Rewards, Cashback and Lucky Draw – kindly contact Google Tez Customer Care.

Play Lucky Sundays Draw:

You can win a one-time prize of 1 lakh for participating in Tez Lucky Sundays.

How To participate?

  1. If you haven’t already done so, add your bank account to Tez.
  2. Use Tez to send Rs 50 or more to another Tez user. You’ll get a Lucky Lakh entry card in your Rewards section.
  3. On the entry card, tap Play Now.
  4. Follow the on-screen instructions to find out if you won a prize.
  5. If you win, tap Claim Now and enter your Permanent Account Number (PAN) for tax withholding purposes. Tez will pay the taxes, so you can keep the full 1 lakh.

If you win, the money will be deposited into your bank account within 48 hours.

How to view Tez Lucky Sunday Draw Result & winners: 

View your prizes – To see your prize history:

  1. Open Tez App.
  2. From the bottom of the screen, swipe up.
  3. Tap Rewards.
  4. Scroll to the bottom to see your reward history.

About Google Tez APP:

Demonization made India take its step towards digital India. Nowadays mostly the money transactions are taken over digitally. So Google made the transactions simple by launching Google Tez app. It is a mobile payment app which works on both Android and IOS devices. On September 18, 2017, this app has been by Finance Minister of India Arun Jaitley.

The Google Tez app is designed on UPI ( Unified Payments Interface) platform built by the National Payments Corporation of India (NPCI). The user needs to add the own bank details with which the debit’s and credits are been held. This platform enables users to transfer money without recipient’s bank account number and IFSC code. Every Tez user will have unique UPI ID which acts as a proxy for the account number and IFSC code.

The special feature in Google Tez app other than remaining Wallets is cash mode. This feature enables the user to select send or receive option which makes the transaction.

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